Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") are a binding agreement between you and RigVault, a d/b/a of ForVera Media LLC, an Iowa limited liability company ("RigVault," "we," "us," or "our"), governing your access to and use of RigVault at rigvault.app (the "Service"). By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

RigVault is musician gear-inventory and rig-management software, built on what we call the Musician Asset Intelligence System (MAIS): cataloging gear, organizing it into cases and rigs, building loadouts for gigs, and tracking warranty/insurance-relevant documentation you choose to enter. RigVault is currently in closed beta, and features, availability, and pricing may change as the product develops.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use RigVault. By using the Service, you represent that you meet these requirements.

4. Accounts & Registration

During closed beta, creating an account requires a registration code provided by us. You agree to provide accurate registration information, to keep your password confidential, and to notify us promptly at legal@rigvault.app of any unauthorized use of your account. You are responsible for all activity under your account.

5. Plans & Billing

RigVault offers Free, Plus, Pro, and Studio Team plans, each with different features, capacity, and usage limits. As of this version, subscription billing is not yet active and all accounts currently operate on the Free plan during closed beta. When paid plans become available, we may set limits based on things like records, collaborators, storage, document uploads, shared links, or other Service usage. If an account reaches an applicable plan limit, we may pause some features or access until the next billing cycle, until usage drops below the limit, or until the account is moved to a plan with higher limits. We may also allow a limited read-only or export-oriented experience while paid or quota-based features remain paused. We will provide separate pricing and billing terms before paid billing begins, and continued use of a paid plan after that point will constitute acceptance of those terms.

Certain accounts, including Beta program participants and other accounts we designate (for example, Charter Member accounts or other promotional accounts), receive discounted or complimentary pricing that we intend to honor for the lifetime of the account, subject to your continued compliance with these Terms. This pricing applies only to the specific account it was granted to, is non-transferable, and does not carry over to a new account, a different workspace, or an account under different ownership.

6. Acceptable Use

You agree not to:

We may suspend or terminate accounts that violate this section.

7. Your Content

You retain ownership of the gear, case, rig, loadout, and other data you enter into RigVault ("Your Content"). You grant us a limited, non-exclusive license to host, store, back up, and display Your Content solely as needed to operate and improve the Service for you. We do not claim ownership of Your Content and will not use it to train third-party AI models. You are responsible for the accuracy of Your Content and for having the right to store any documents (such as receipts) you upload.

8. Not Insurance, Financial, or Professional Advice

RigVault is not an insurance company, broker, or agent, and does not provide insurance, financial, legal, or professional advice of any kind. Features that help you track warranty status, insured value, or coverage dates are organizational tools only. RigVault does not verify insurance coverage, does not guarantee that any claim will be honored by any insurer, and is not a substitute for consulting a licensed insurance professional, attorney, or financial advisor. You are solely responsible for maintaining actual insurance coverage and for the accuracy of any coverage information you enter.

9. License & Our Intellectual Property

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use RigVault for your own personal or internal business gear-management purposes. This license does not include any right to resell, sublicense, or provide the Service to third parties, and terminates automatically if you violate these Terms or if we terminate your account under Section 14.

The RigVault name, logo, the MAIS framework, and the underlying software are the property of RigVault and are protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without our prior written permission.

10. Third-Party Services

The Service uses ForVera Analytics (self-hosted, opt-in, see our Privacy Policy), Pulsetic (uptime and performance monitoring), and Resend (transactional email delivery) to operate. Your use of the Service is also subject to those providers' own terms to the extent they apply to the specific functionality they support.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA LOSS WILL NOT OCCUR. AS A CLOSED BETA PRODUCT, THE SERVICE MAY CONTAIN BUGS OR CHANGE WITHOUT NOTICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIGVAULT AND ITS OWNERS, OFFICERS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIABILITY LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify and hold harmless RigVault from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Service, or Your Content.

14. Termination

You may stop using the Service and request account deletion at any time by emailing privacy@rigvault.app. We may suspend or terminate your account if you violate these Terms, or discontinue the Service (or the closed beta) at any time. Sections that by their nature should survive termination (including Sections 8, 9, 11, 12, 13, and 15) will survive.

15. Dispute Resolution & Binding Arbitration

Please read this section carefully: it affects your legal rights.

You and RigVault agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. Arbitration will be conducted in Iowa or remotely by videoconference, as permitted under AAA rules.

Class Action Waiver: You and RigVault agree that any arbitration or claim will be conducted on an individual basis only, and not as a class, collective, or representative action. The arbitrator has no authority to combine claims of more than one person.

Opt-out: You may opt out of this arbitration agreement by emailing legal@rigvault.app with your name and account email within 30 days of first accepting these Terms, stating that you decline arbitration. If you opt out, disputes will instead be resolved under Section 16 (Governing Law) in the courts described there.

16. Governing Law

These Terms are governed by the laws of the State of Iowa, without regard to its conflict-of-laws principles. For any dispute not subject to arbitration under Section 15 (including if you opt out), you and RigVault consent to the exclusive jurisdiction of the state and federal courts located in Iowa.

17. Changes to These Terms

We may update these Terms as the Service evolves. We will update the "Last updated" date above, and for material changes we will make a reasonable effort to notify active account holders by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and RigVault regarding the Service.

19. Contact

Questions about these Terms? Email legal@rigvault.app.

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